EG
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How to trigger a rule using a specific combination of products or collection items
Do you want to offer an EG rule where customers can only activate the promo when they have a certain combination of products or items from a collection? For example, you want to add a free gift when the customer’s cart contains 2 blue t-shirts and 1 pair of trousers. The following instructions guide you on how you achieve this with EG
Updated 4 days ago
Steps to create a product combination trigger:
1
Open the EG app and create a new rule.
2
Select the ‘Product’ rule trigger
3
From the ‘When a customer's cart includes’ dropdown, select the ‘A specific combination of these products’ option.
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Product combination option in the dropdown
4
Select the products you want to use in this combination trigger by clicking on ‘Choose products’.
5
After selecting the products, enter the quantity of each product required to be in the customer’s cart to activate the rule.
Quantity inputs for a combination of products
6
Configure the rest of the rule.
7
Save and test the rule.
Steps to create a combination of collection items trigger:
Example : Activate the rule when the customer’s cart contains 2 items from t-shirt collection and 1 item from the trouser collection
1
Open the EG app and create a new rule.
2
Select the ‘Collection’ rule trigger
3
From the ‘When a customer's cart includes’ dropdown, select the ‘A specific combination of products from these collections’ option.
Collection combination option in the dropdown
4
Select the collections you want to use in this combination trigger by clicking on ‘Choose collections’.
5
After selecting the collections, enter the quantity of each collection item required to be in the customer’s cart to activate the rule.
Quantity inputs for collection item combinations
5
Configure the rest of the rule.
6
Save and test the rule.
Let us know if you need help with this by contacting support. Contact support